Making Sense of Documented Procedures in ISO 9001 A Common Sense Guide for Hospitals Using NIAHO/ISO 9001 Digging Through Policies & Procedures Wes Chapman December 11, 2013 This is the first in a series of quick lessons in the 6 required documented procedures of ISO [...]
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Presentation at the Cancer Center Business Summit October 25, 2013 Chicago Wes Chapman [...]
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Quality System Consolidation in Healthcare The Power from the Combination of ISO, Lean & Six Sigma August 18, 2013 Wes Chapman Introduction I took over as CEO of Medical Media Systems, Inc. in 2000 in a moment of madness – the company had $17 in [...]
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CMS and ISO 9001 The Impulse Toward Quality in Healthcare By Wes Chapman, Steve Maker, and Mario Martinez • April, 2013 Preface This is the first of two white papers on ISO 9001 in healthcare. This paper provides a historical perspective, an overview of [...]
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